At JESSIE MOOD LIMITED, we value your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website, www.jmood.co.uk, or purchase from us.

1. Information We Collect

• Personal Information: When you place an order or create an account, we collect information such as your name, email address, billing and shipping addresses, and payment details.
• Browsing Information: We collect data on how you use our website, including IP address, browser type, and pages viewed, to improve your experience.

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Send order updates and respond to customer service inquiries
• Improve our website and customer experience
• Provide relevant marketing (if you’ve opted in to receive it)

3. Cookies

Our website uses cookies to enhance your browsing experience, save preferences, and track website analytics. You can control cookie settings through your browser, but some features may not work without cookies.

4. Sharing Your Information

We only share your personal information:

• With third-party providers who assist us with payment processing, shipping, and email services (they can only use it to provide services for us)
• When required by law

5. Security

We follow industry standards to protect your information, but please note that no method of online transmission is completely secure.

6. Your Rights

You can:

• Request access to your personal data or ask us to delete it
• Opt out of marketing emails by clicking “unsubscribe” at the bottom of any email

7. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here, and by continuing to use our site, you agree to the updated terms.

8. Contact Us

For questions or requests related to your privacy, please contact us at hello@jmood.co.uk.