Welcome to Jmood! By using our website at www.jmood.co.uk and making a purchase, you agree to the following Terms and Conditions.

1. About Us

JESSIE MOOD LIMITED, registered in the UK, provides luxury candles, reed diffusers, essential oil blends, and incense sets. For questions, email us at hello@jmood.co.uk.

2. Orders and Payments

• All orders must be paid at checkout, and prices include VAT.
• We reserve the right to cancel any order, for reasons such as out-of-stock items or pricing errors.

3. Shipping

• We ship only within the UK.
• Delivery times are estimated at checkout. Jmood is not responsible for delays after dispatch.

4. Returns and Refunds

• Returns are accepted within 14 days for unused items in original packaging.
• Refunds are issued to your payment method within 7-10 business days.
• Shipping costs are non-refundable unless we made an error (e.g., wrong or damaged items).

5. Privacy and Data

• We respect your privacy. For details on how we handle your data, see our Privacy Policy.

6. Liability

• We make no guarantees on product fit or suitability for specific purposes.
• Jmood is not responsible for indirect or incidental damages from using our products.

7. Updates to These Terms

We may update these Terms and Conditions at any time. Please check this page for changes.

8. Governing Law

These terms are governed by UK law.

For any questions, reach out to hello@jmood.co.uk.